From the start, our team takes the time to learn your unique requirements from before you take your first project through to the end.
How do we do that?

• Active Listening: No one knows better than you as to how our company, our processes, and our software can be better and make your life easier. We listen, we analyse, and we adjust based on your feedback.
• Onboarding: Setting you up for success through our fully integrated portal including training, process guidelines, best practices and submitting your first request is the first step we take when welcoming you to the team.
• Responsiveness: Your Research Analyst is dedicated as a constant resource to you and your team. We will answer all your questions and be available if/when a situation arises.
• Prepared for the trenches: Our team of Escalation Consultants will work with you one-on-one to strategize the most effective course of action when things "go legal" on one of your projects. We know every project is different and we address each situation individually while coordinating with you and your legal team.
• Training and Education: We provide you an abundant assortment of training opportunities year round, including webinars, seminars, round-tables, one-on-one video conferences, and custom in-housetraining for general contractors and their subs and suppliers to maximize best practices and compliance. Check our calendar for our current offerings.

At the end of the day, we are fully aware that your success dictates our success. We will always place you, your business, and your team as our primary focus.

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